X-Ray Support

X-Ray training videos

We have created a few X-Ray Web Tutorial videos that you can use to get better acquainted with a few of the features of X-Ray. To access these videos, click on the link below to launch the tutorial. The tutorials vary in length from two to six minutes and are broken up into five main categories. To view the tutorials click here

If you have any questions or would like more intensive training, contact us at (818) 487-1197 X 1

Guides & Manuals

Media Market X-Ray Quick Reference Guide
Media Market X-Ray 4.0 Manual

Sales Management

Sales Management Restriction File
You have the ability to block a user from all of X-Ray's Sales Management and AE functions. To block a users access to viewing the Sales Management button on the main menu as well as the AE performance tab in the Database Inquiries Section, download the file from this page, extract the file xraydb4.ini from the zip file and place a copy of the file into the user's C:\MKA\MKAXRAY4\ folder, replacing the exisiting file. If the need should ever arise to "un-block" someone, allowing them to access the Sales Management features, please contact us, as this will require another file.

Update Instructions

FTP - .zip Update Instructions
eMail - .zip Update Instructions
eMail - .tar Update Instructions

Software Installation

X-Ray v 4.0 (03/31/09)
Media Market X-Ray 4.0 Installation Guide

Service Pack

X-Ray v 4.0 Service Pack 2 (03/23/09)
( Download and run this file only if you have been instructed to do so by X-Ray Support. The Service Pack is not necessary if you install X-Ray 4.0 using the above link in the Software Installation section.)

For more information about Media Market X-Ray please email customer support at xraysupport@millerkaplan.com or call us at 818.487.1197